Privacy Policy

The purpose of this Privacy Policy is to explain how Doorstep HomeBuyers LLC collects, uses, stores, protects, shares, and retains personal information obtained through its business operations, websites, marketing campaigns, customer interactions, and transaction activities.

This Policy is intended to promote transparency, protect consumer information, and support compliance with applicable privacy and consumer protection requirements.

This Policy applies to:

• Website Visitors
• Property Sellers
• Property Buyers
• Investors
• Vendors
• Contractors
• Employees
• Prospective Customers
• Marketing Leads

The Company may collect the following categories of information:

Personal Information

• Full Name
• Mailing Address
• Property Address
• Email Address
• Telephone Number
• Date of Birth (where required)
• Government Identification Information (where required)

Property Information

• Property Ownership Information
• Property Characteristics
• Property Condition Information
• Occupancy Information
• Transaction History

Financial Information

• Mortgage Information
• Payoff Information
• Banking Information provided during transactions
• Investment Information

Website Information

• IP Address
• Browser Information
• Device Information
• Website Usage Data
• Referral Source Information

Communication Information

• Email Communications
• SMS Communications
• Call Records
• Customer Service Communications

Information may be collected through:

• Website Forms
• Lead Capture Forms
• Telephone Calls
• SMS Messages
• Email Communications
• Property Inquiries
• Purchase Agreements
• Buyer Registrations
• Vendor Applications
• Public Records

The Company may collect information to:

• Evaluate property opportunities.
• Purchase properties.
• Market properties.
• Verify identities.
• Conduct due diligence.
• Provide customer service.
• Process transactions.
• Improve operations.
• Comply with legal requirements.
• Prevent fraud.

The Company may use collected information for:

• Lead Management
• Transaction Processing
• Property Evaluation
• Contract Administration
• Marketing Activities
• Customer Support
• Vendor Management
• Compliance Activities
• Risk Management

The Company may communicate through:

• Email
• SMS
• Telephone
• Direct Mail

Individuals may opt out of marketing communications at any time.

Opt-out requests shall be honored promptly.

The Company may share information with:

• Title Companies
• Closing Agents
• Attorneys
• Accountants
• Financial Institutions
• Service Providers
• Technology Providers
• Government Authorities where legally required

Information shall only be shared where necessary for legitimate business purposes.

The Company shall implement reasonable safeguards including:

• Access Controls
• Password Controls
• Multi-Factor Authentication
• Encryption where appropriate
• Secure Storage
• Monitoring Controls

Information shall be retained in accordance with:

• DAT-004 Data Retention Policy
• GOV-009 Corporate Records Management Policy

Information shall not be retained longer than necessary unless required by law.

Subject to applicable law, individuals may request:

• Access to information.
• Correction of information.
• Deletion of information.
• Restriction of processing.
• Communication preferences updates.

Requests shall be reviewed and processed appropriately.

The Company may use third-party providers for:

• CRM Services
• Marketing Services
• Website Hosting
• Email Delivery
• Payment Processing
• Data Storage

Providers shall be expected to maintain appropriate safeguards.

The Company's website may utilize:

• Cookies
• Analytics Technologies
• Tracking Pixels
• Session Technologies

Additional information is available in DAT-003 Cookie Policy.

The Company's services are not directed toward individuals under the age of eighteen (18).

The Company does not knowingly collect personal information from children.

Suspected privacy incidents shall be handled in accordance with DAT-005 Data Breach Response Procedure.

The Company may update this Privacy Policy periodically.

Material changes shall be posted on applicable websites and platforms.

Privacy inquiries may be submitted to:

Doorstep HomeBuyers LLC
Executive Management
hello@doorstephb.com
(833) 956-4663

Privacy requests, privacy complaints, and privacy-related correspondence shall be retained for a minimum of seven (7) years.

• DAT-003 Cookie Policy
• DAT-004 Data Retention Policy
• DAT-005 Data Breach Response Procedure
• DAT-006 Information Security Policy
• GOV-009 Corporate Records Management Policy

This Policy may only be amended upon approval of both Managing Members.